Vacation Rental Policy

RESERVATION / RESPONSIBLE PARTY: 

“Guest” is an adult at least 25 years of age and will be occupying the home during the entire reserved period unless other arrangements are approved in writing by Manager. Guest and occupants’ government issued I.D. must be presented upon request. Guest assumes responsibility for the actions of all occupants and visitors to the Home. No keys or entry code will be issued to anyone who is not an adult at least 25 years of age. Any reservation found to be obtained under false pretense will be subject to forfeiture of all payments and deposits and the party will be required to vacate the property immediately.

– You must pay a $200 down payment with a credit card when you make your reservation. This amount will be deducted from your total rental cost. 

– You must be at least 25 years old to book a vacation rental with us. You are responsible for all the guests, children and visitors who stay with you at the property. 

– You must pay the balance of your rental (30) days before your arrival date for standard properties and (60) days before your arrival date for lake and pool properties. If you don’t pay by the deadline, we may cancel your reservation and keep your deposit. 

– You can pay the balance with a debit card, an e-check, or a credit card (Visa, MasterCard, American Express or Discover). If you pay with a check, please write your reservation RESERVATION ID on it and mail it to us early enough to clear our bank account by the due date. 

– We accept credit card payments on our website through a secure payment gateway.  

RESERVATION CHANGES – You can modify or reschedule your confirmed reservation up to thirty (30) days before your arrival date for standard properties and sixty (60) days before your arrival date for lake and pool properties. 

CANCELLATIONS – To cancel your reservation, you must send us a written notice (Email, Fax, or Certified Mail). We will send you a confirmation email when we receive your notice. 

• You can cancel your reservation without any penalty within 48 hours of making it. After that, you will lose the $200.00 down payment. If you paid the full amount, you will not get any refund. 

• If you cancel your reservation less than thirty (30) days before your arrival date for standard properties and sixty (60) days before your arrival date for lake and pool properties, you will lose the entire payment. 

Force Majeure and Unforeseen Circumstances – If SCCR is unable to perform any of its obligations under this agreement due to events beyond its reasonable control, such as acts of God, war, terrorism, government restrictions or travel bans affecting the guest’s origin or destination, SCCR will not be liable for any delays or failures in performance and this agreement will be modified as follows: 

Reservations – For reservations that are scheduled to arrive during the period affected by the unforeseen event or travel ban, Guest may choose one of the following options: 

1. Reschedule. Guest may transfer the reservation balance (amount paid) to another available date at the same property outside of the affected period. If there is a difference in cost, a credit will be issued or an additional balance will be added to the reservation and will be due 30 days before arrival. 

2. Credit. SCCR will cancel the reservation at no cost and issue a gift certificate for the reservation balance. The gift certificate must be used at the same property within 1 year. 

3. Refund. A refund minus a $200 cancellation fee may be approved by management on a case-by-case basis. 

SECURITY – The primary credit card or any other type of credit card provided for payment may be used as form of security in-lieu of refundable deposit. The Manager is authorized to charge this credit card for any Guest(s) requests, fines, fees and/or additional services due to guest neglect, misuse and/or damage. 

RATES – Published rental rates do not include, taxes, cleaning fees, pet fees, Damage Protection Waiver, reservation fee or any additional requested services.  Nightly rates are subject to change without notice based on season and/or occupancy levels. Once Guest(s) has secured a rate, it will not change unless the reservation is modified by the Guest(s). 

TAXES: Applicable State and Local taxes will be added to reservation nightly rate, cleaning charge and/or mandatory fees and charges. Optional services or pass-through charges collected on behalf of a vendor maybe exempt. 

SPECIALS, PROMOTIONS and DISCOUNTS – Manager may offer different types of savings. Any special, promotion or discount must be requested at the time of booking and will not be applied after reservation is confirmed or paid in full. 

The Damage Protection Waiver is a non-refundable fee of $60 that is included in each reservation. It covers up to $500 of accidental damage to the property, as long as the Guest(s) report it to the management company. The waiver does not apply to damages caused by intentional acts, negligence, misuse or pets. In such cases, the Guest(s) will be responsible for the full cost of the damages and any management fees or fines. The waiver also does not cover any normal wear and tear of the property. To benefit from the waiver, the Guest(s) must inform SOUTHERN COMFORT CABIN RENTALS of any accidental damage before leaving the property. 

PET –  Only dogs are permitted in authorized properties. A fee of $150.00 plus tax applies for each dog. The maximum number of dogs allowed per property is two without owner permission. You must inform us when you book your reservation if you are bringing any dogs. Some properties may have size or weight restrictions for dogs. Dogs must be crated when left alone at the property. Some properties may provide pet-friendly crates, but we recommend bringing your own. You must pick up and dispose of your dog’s waste in outdoor trash cans. If you fail to do so, an extra cleaning fee will be added to your final invoice. You will be held financially responsible for any damage caused by your dog. If you bring an unauthorized dog, you will be fined $300.00. If the property is not designated as dog-friendly, you will also be charged an additional cleaning fee of up to $200.00. 

COMPLETE GUEST RENTAL AGREEMENT

PLEASE READ THE ENTIRE AGREEMENT. Signature, List of Occupants and State issued ID is required to occupy rented property.   
 

1. RESERVATION	5. SAFETY
2. OCCUPANCY	6. WEATHER
3. HOUSE RULES	7. PROVISIONS
4. AMENITIES	8. ACCEPTANCE

This Guest Rental Agreement constitutes a lease between the Guest(s) and Southern Comfort Cabin Rentals LLC (SCCR), as the Manager for the property Owner. Guest(s) hereby understands and agrees that rental agreement is non-negotiable. The Terms and Conditions herein may change without prior notice. 

To book a vacation rental, you need a valid credit card for the initial payment and the balance payment. Here are some important details about our payment requirements: 

– You must pay a $200 down payment with a credit card when you make your reservation. This amount will be deducted from your total rental cost. 

– You must be at least 25 years old to book a vacation rental with us. You are responsible for all the guests, children and visitors who stay with you at the property. 

– You must pay the balance of your rental 30 days before your arrival date for standard properties and 60 days before your arrival date for lake and pool properties. If you don’t pay by the deadline, we may cancel your reservation and keep your deposit. 

– You can pay the balance with a debit card, an e-check, or a credit card (Visa, MasterCard, American Express or Discover). If you pay with a check, please write your reservation TRANSACTION ID on it and mail it to us early enough to clear our bank account by the due date. 

– We accept credit card payments on our website through a secure payment gateway.  

RESERVATION CHANGES – You can modify or reschedule your confirmed reservation up to thirty (30) days before your arrival date for standard properties and sixty (60) days before your arrival date for lake and pool properties. 

STANDARD CANCELLATIONS – To cancel your reservation, you must send us a written notice (Email, Fax, or Certified Mail). We will send you a confirmation email when we receive your notice. 

• You can cancel your reservation without any penalty within 48 hours of making it. After that, you will lose the $200.00 down payment. If you paid the full amount, you will not get any refund. 

• If you cancel your reservation less than thirty (30) days before your arrival date for standard properties and sixty (60) days before your arrival date for lake and pool properties, you will lose the entire payment. 

Force Majeure and Unforeseen Circumstances – If SCCR is unable to perform any of its obligations under this agreement due to events beyond its reasonable control, such as acts of God, war, terrorism, government restrictions or travel bans affecting the guest’s origin or destination, SCCR will not be liable for any delays or failures in performance and this agreement will be modified as follows: 

Reservations – For reservations that are scheduled to arrive during the period affected by the unforeseen event or travel ban, Guest may choose one of the following options:                                                                                                                                                                      

• 1. Reschedule. Guest may transfer the reservation balance (amount paid) to another available date at the same property outside of the affected period. If there is a difference in cost, a credit will be issued or an additional balance will be added to the reservation and will be due 30 days before arrival. 
• 2. Credit. SCCR will cancel the reservation at no cost and issue a gift certificate for the reservation balance. The gift certificate must be used at the same property within 1 year. 
• 3. Refund. A refund minus a $200 cancellation fee may be approved by management on a case-by-case basis. 

SECURITY – The primary credit card or any other type of credit card provided for payment may be used as form of security in-lieu of refundable deposit. The Manager is authorized to charge this credit card for any Guest(s) requests, fines, fees and/or additional services due to guest neglect, misuse and/or damage. 

RATES – Published rental rates do not include, taxes, cleaning fees, pet fees, Damage Protection Waiver, reservation fee or any additional requested services.  Nightly rates are subject to change without notice based on season and/or occupancy levels. Once Guest(s) has secured a rate, it will not change unless the reservation is modified by the Guest(s).  

TAXES – Applicable State and Local taxes will be added to reservation nightly rate, cleaning charge and/or mandatory fees and charges. Optional services or pass-through charges collected on behalf of a vendor maybe exempt.  

SPECIALS, PROMOTIONS and DISCOUNTS– Manager may offer different types of savings. Any special, promotion or discount must be requested at the time of booking and will not be applied after reservation is confirmed or paid in full. 

The Damage Protection Waiver is a non-refundable fee of $60 that is included in each reservation. It covers up to $500 of accidental damage to the property, as long as the Guest(s) report it to the management company. The waiver does not apply to damages caused by intentional acts, negligence, misuse or pets. In such cases, the Guest(s) will be responsible for the full cost of the damages and any management fees or fines. The waiver also does not cover any normal wear and tear of the property. To benefit from the waiver, the Guest(s) must inform SOUTHERN COMFORT CABIN RENTALS of any accidental damage before leaving the property. 

PETS – Only dogs are permitted in authorized properties. A fee of $150.00 plus tax applies for each dog. The maximum number of dogs allowed per property is two without owner permission. You must inform us when you book your reservation if you are bringing any dogs. Some properties may have size or weight restrictions for dogs. Dogs must be crated when left alone at the property. Some properties may provide pet-friendly crates, but we recommend bringing your own. You must pick up and dispose of your dog’s waste in outdoor trash cans. If you fail to do so, an extra cleaning fee will be added to your final invoice. You will be held financially responsible for any damage caused by your dog. If you bring an unauthorized dog, you will be fined $300.00. If the property is not designated as dog-friendly, you will also be charged an additional cleaning fee of up to $200.00. 

TRAVEL INSURANCE – You can request a travel insurance policy from a third-party insurance vendor if you wish. This policy may cover any money you lose due to the coverage provided. You must purchase this travel insurance policy when you make your reservation or before you pay your final balance. You have a 10-day free look period to cancel the insurance if you change your mind. Travel Insurance Quick Reference Guide 

REFUNDS – We accept payments by credit card only. We do not issue cash refunds or rate adjustments for any inconveniences, such as appliance or equipment failure, early departures, delayed arrivals or inclement weather. If you need to cancel or modify your reservation, please refer to our cancellation policy. A reservation change fee may apply. 

AVAILABILITY – In the rare event that the property you booked becomes unavailable due to circumstances beyond our control or knowledge, such as termination from rental program, major mechanical failure or loss of utility, we reserve the right to relocate you to a different rental property, reschedule your stay, or issue a credit for future use. If none of these options are suitable for you, we will offer you a full refund without any penalties.  

2. OCCUPANCY 

CHECK-IN TIME IS 4:00 PM – Guest(s) can check in at the property or at the Southern Comfort Cabin Rental office if they have made prior arrangements. Manager will do their best to have the property ready for guest occupancy at the check-in time, but Manager cannot guarantee the exact time of occupancy due to unforeseen circumstances. No refunds or rate reductions will be given for delayed occupancy due to factors beyond Manager’s control. 

CHECK-OUT TIME IS 10:00 AM – Check-out is strictly enforced so that the Manager has enough time to prepare the rental property for the next scheduled Guest(s). 

ALL CHECK-OUT INSTRUCTIONS MUST BE COMPLETED BEFORE LEAVING. Failure to follow check-out instructions will result in extra housekeeping fees. 

EARLY ARRIVALS and LATE CHECK-OUTS – These options may be available upon request and must be pre-arranged. Guest(s) understands that these options are not guaranteed unless paid for in advance.  Please contact our office for availability and pricing.

EXTENSIONS and HOLDOVERS/LATE CHECK-OUTS – Guest(s) must contact the office as soon as possible to extend their reservation or if they are unable to leave for any reason. The current nightly rate will be added to the reservation for each additional night. Hourly holdovers will be charged $25.00 per hour until 1 PM and after 1 PM, one night’s rate will apply. Guests who do not notify management and are found to be in violation of the check-out procedure will be subject to additional charges of no less than $50.00 per hour. 

A LIST OF ALL OCCUPANTS (overnight Guests and Visitors) MUST BE INCLUDED WITH THIS AGREEMENT PRIOR TO OCCUPANCY. 

The rates advertised are FLAT RATE PRICING. Guest(s) agrees that only the authorized number of people shall occupy the property. If more people occupy the property than indicated on the Confirmation, additional charges will apply. Guest agrees to pay $50.00 per guest per night for any extra guests occupying property without confirmed notification on reservation. 

A Visitor of the Guest(s) may occupy the property temporarily only. Visitors may not occupy the property past 10:00 PM or stay overnight without being registered with the Management company and paying the extra guest charge. NO HOUSE PARTIES OR EVENTS. If evidence of misuse or violation of this occupancy agreement is found at any time, the Guest(s) of record will be charged 4X’s the nightly rental amount or evicted immediately. 

Special events are not allowed without prior written authorization by the management company. The price of the event will be determined at the time of authorization. If you violate this agreement, there is a fine that will be no less than but not limited to 4x’s the rental amount. This must be authorized no later than 1(one) week before your arrival date. 

DOOR CODE ACCESS CODES and KEYS – Most properties are equipped with keyless entry. Guest(s) will be issued a door code at check-in and are not required to report back to the office at the time of check-out. For the properties that have keys, Guest(s) will be issued one set of keys at check-in and all keys must be delivered back to Manager’s office at time of check-out unless otherwise arranged between Guest(s) and Manager’s office.  The properties are privately owned, and Guest(s) are responsible for lost, misplaced and/or stolen keys. The property must be re-keyed if key(s) are lost, misplaced, stolen, or not returned for any reason. The Guest(s) will be responsible for the cost of replacing and/or re-keying the subject property. Manager’s office will use a professional locksmith to re-key all exterior doors.  Costs vary based on quantity. 

REPAIRS – SERVICE CALLS – EMERGENCY MECHANICAL FAILURE – Guest(s) must report any inoperative equipment or needed repairs to the Manager’s office as soon as possible. If the office is closed, Guest(s) may call the after-hours help line provided at check-in for trouble shooting assistance.  Non-Emergency maintenance requests will be addressed between during business hours. Manager will make every reasonable effort to have repairs completed quickly and efficiently. Manager reserves the right to move Guest(s) to another rental property if deemed necessary and is subject to availability.  Guest(s) understands and agrees that Manager, Manager’s staff and/or Contractor of Manager, may enter the rental property at any reasonable time to make any needed repairs. Guest(s) understands and agrees that Manager cannot guarantee against mechanical systems failure during occupancy. No refunds, concessions and/or rate adjustments will be made for these unforeseen circumstances.

3. HOUSE RULES 

Quiet Time: Please keep the noise level down between 10 PM and 8 AM. This includes outdoor activities, such as using the fire pit, hot tub, or games. Sound travels far in the mountains and we don’t want to disturb our neighbors. If we receive a noise complaint from the noise aware system or the local authorities, you will be fined $100 per occurrence. 

TRASH and LITTER – Please dispose of your trash properly in the trash cans or bins provided. If the trash cans are full when you arrive, let us know and we will take care of it. If you generate more trash than the cans can hold during your stay, you are responsible for taking it to a local trash station. Do not leave any trash or litter outside the property, such as cigarette butts, cans, bottles, etc. If we find any evidence of littering, you will be charged an additional cleaning fee. 

FIREARMS, FIREWORKS and ATV’s – These items are strictly prohibited on the property for recreational purposes. If we find any evidence that you have used these items on the property, you will be fined up to $500 or more per instance. You will also be liable for any damages caused by these items. ATVs are not allowed to be stored or used on the property at any time.

SMOKING –Smoking is not allowed inside the property. If you smoke outside, please use an ashtray and dispose of your cigarette butts properly. Do not throw them on the ground or in the fire pit. If we smell smoke inside the property or find cigarette butts on the premises, you will be charged an additional cleaning fee. 

4. AMENITIES 

ACCOMMODATIONS AND AMENITIES – All properties are privately owned, furnished, and equipped by the Owner. As such, Manager cannot make any changes to the furnishings and/or equipment provided by the Owner.  Each property is cared for by a team and/or individual housekeeper and is always inspected within at least ten (10) days of arrival and immediately after departure. If Guest(s) requires special appliances and/or equipment, please bring them or decide with the Manager’s staff prior to arrival. Under no circumstances shall furniture, bedding, mattress pads, utensils or any other items supplied with the rental property, to be taken out, transferred from one rental property to another rental property, moved and/or rearranged. In certain areas of each rental property, there may be locked locations used by the Property Owners for personal storage and/or housekeeping supplies. These areas are not included in this rental. Please do not move furnishings or tamper with locked areas. Such behavior will result in a fine starting at $100.00 or more depending on circumstances. 

For homes with special amenities such as but not limited to Golf Carts, Exercise equipment, Kayaks, inner tubes etc. If this is available for guest use, you will be responsible for any damages to these items due to mis use or negligence. Neither SCCR or the Homeowner shall be responsible for any incident that occurs because of guest misuse or negligence of any amenity available for guest use.  

LINENS and ADDITIONAL LINEN SERVICES – A full supply of linens is provided in each property. Bed linens and bath towels are not changed during your stay unless requested. Bath towels should not be removed from the property or used for the lake, river, or cleaning purposes. Stained, misused, or missing linens will be replaced at Guest(s) expense. A linen service and mid-stay cleaning service may be available upon request. Contact the Manager’s office for details.

START UP SUPPLIES – The property is equipped with basic start up supplies such as bath soap, toilet tissue, paper towels and trash bags. These supplies are intended for your convenience upon arrival and are not replenished during your stay. You will need to purchase additional supplies for the remainder of your stay.  

SATELLITE, CABLE TELEVISION and ELECTRONICS – The property has a specific subscription package for cable and/or satellite TV. Manager does not guarantee any programs, events and/or subscription levels. Guest(s) is not allowed to use Pay Per View services, remove any locked channels or download movies over the internet. Guest(s) must not disconnect and/or reconnect any electronics. The property may have sophisticated electronics and stereo equipment that are wired in a certain way. Please do not tamper with this wiring or modify configuration to add a gaming system or other devices. Guest(s) will be liable for technical service calls to reconfigure wiring.  

TELEPHONE and INTERNET ACCESS – The property may have a telephone line and number. Contact office to verify.  Guest(s) agrees to make all long-distance calls with a calling card or by calling collect with the assistance of an operator. No long-distance calls can be made from the rental property’s phone. Properties equipped with telephone-based internet may experience service interruptions outside of Manager’s control. Manager does not guarantee the speed or proper operation of this amenity. See property description to determine availability.

GAME ROOMS – These additions are provided in select properties and are designed for everyone’s enjoyment. Please respect the condition of these amenities and do not rough house or play hard around them. Children should always be monitored while using these amenities. Damage due to misuse will result in repair and/or replacement cost at Guest(s) expense.

GRILLS – Properties equipped with outdoor cooking grills will use either propane or charcoal. Propane grills should be turned off after each use. Never use charcoal in a propane grill or move the grill to any other location. Charcoal grills should be cleaned out after each use. See property description to determine availability. 

HOT TUBS – All tubs are drained and refilled or balanced before guest arrival to ensure cleanliness and safety. If guest(s) requests that the hot tub is drained, cleaned, refilled and/or balanced during occupancy, there is a $75.00 convenience charge. Guest(s) must observe any posted safety information and use a safety cover when the hot tub is not in use. Children under the age of 18 are not allowed to use the hot tub without constant adult supervision. The temperature of the hot tub should never be elevated above 104 degrees, as it can pose risks to pregnant women, people with heart conditions or other medical issues. Consult your physician before using the hot tub if you have any health concerns. Avoid entrapment of hair, clothing or limbs in the drain(s). Pets are never allowed in the hot tub.

INDOOR FIREPLACES, EXTERIOR FEATURES and FIREWOOD – Indoor fireplaces and exterior features are available in select properties. See property description to determine availability. 

  Fireplaces can be used all year, but are only serviced from September (Labor Day) Through May (Memorial Day)  

**Gas Fireplaces** – Do not rearrange or tamper with gas logs. This is a major safety issue and could be hazardous to your health. Tampering with gas logs will result in additional charges and/or fines.  
 
**Wood Burning ** – Always remember to check that the flue is open and start with a small fire and build up to desired size. Do not overload wood burning fireplaces or outdoor features. Do not use a gas accelerant. Guest may use a starter log. Always make sure the fire is completely extinguished after each use. We do not provide wood for outdoor use.  You can purchase locally or through the management company. 

5. SAFETY RESPONSIBILITY 

Guest(s) should inspect the home and familiarize themselves with ALL exits, fire extinguisher locations, amenities, furniture placement and potential hazards. Some properties may be situated on bodies of water or waterways and some may have boats and/or private docks for Guest use.  Guest(s) acknowledges that there are inherent risks associated with property located along rivers, creeks, lakes, ponds or other bodies of water, and Guest(s) agree that water recreational activities as well as boat and dock usage are at their OWN RISK.  If using a boat, it is the responsibility of Guest(s) to comply with Georgia boating laws. Guest(s) release Owner and Manager from any liability for damages resulting from injury to persons or property, or loss of life sustained in or about the rental property and improvements thereon, or on the roads, docks, bodies of water or waterways located on or appurtenant thereto by any persons whatsoever. 

DOCKS – Some properties may or may not have private docks for Guest(s) use.Guest(s) understand that boat and dock usage is at their OWN RISK and WILL NOT hold Manager and/or Owner responsible for any injury that might occur.The following rules and regulations govern use of the private docks: 

Swimming is a fun and healthy activity, but it also involves some risks. To ensure your safety and enjoyment, please follow these guidelines:  

– Swim at your own risk. There is no lifeguard on duty, so you are responsible for your own actions and consequences.  

– Always wear a life jacket while in the water, especially if you are not a strong swimmer or have a medical condition.  

– Stay away from moving boats and other watercraft. They may not see you or be able to stop in time.  

– Use a ladder to get back onto the dock. Do not attempt to climb onto the dock without a ladder, as you may injure yourself or damage the dock.  

– Do not place any part of your body under the platforms or docks. There may be sharp objects or metal that can cut or puncture you. 

Water safety for children is especially important, as they may not be aware of the dangers or how to react in an emergency. Please follow these additional rules:  

– Children age 10 and under must always wear a life jacket when on the docks or walkway. This will prevent them from falling into the water or drowning if they do.  

– No running on the docks and walkways. Running can cause slips, falls, and collisions that can result in serious injuries or damage to property.  

– Children swimming off the swim platform must always wear a life jacket and be supervised by a responsible adult. The adult should be able to see and hear the children at all times and intervene if necessary. 

Smoking on docks is prohibited for your safety and the safety of others. Gasoline vapors and accidental leaks/spills can create a fire hazard that can cause injury or death. For this reason:  

– No smoking and no open fires are permitted on the docks. This includes any grills, candles, lanterns, or other sources of flame or heat.  

– If you have a grill mounted on your boat, it cannot be used while at the dock; you must be in open water. This will prevent any sparks or flames from reaching the dock or other boats.  

– Dispose of ashes and butts properly in an ashtray or trash can. Do not throw lighted butts into the water. Floating fuel or vapors can ignite and cause an explosion.  

– No fireworks of any kind are allowed on the property or on the docks. Fireworks are illegal, dangerous, and disruptive to other guests and wildlife. 

FISHING:

Fishing is a relaxing and enjoyable pastime, but it also requires some etiquette and caution. To avoid any conflicts or accidents, please follow these rules:  

– Cabin renters may fish from the docks, but they must respect the rights and privacy of other guests and boat owners. Do not fish from someone else’s boat or dock without their permission.  

– Keep the center walkways free of chairs, fishing poles, and tackle boxes so other guests can safely navigate. Do not block anyone’s access to their boat or cabin.  

– Use caution when casting around boats and fuel lines. You may damage them or injure yourself or others if your hook gets caught. 

– Quiet hours are in effect from 10:00 PM to 8:00 AM every day. This is to ensure that everyone can have a peaceful and restful stay at our resort. During quiet hours:  

– Keep your noise level to a minimum. Do not play loud music, shout, honk, or make any other unnecessary noise that may disturb other guests or wildlife.  

– Be respectful of your neighbors and their sleeping preferences. Some people may go to bed early or wake up late, so please do not knock on their doors or windows unless it is an emergency. 

– Enjoy the natural beauty and tranquility of our surroundings. You may see stars, fireflies, owls, deer, or other nocturnal creatures that are rare in urban areas. 

Quiet Hours– Quiet hours begin at 10:00 PM and end at 8:00 AM. 

Personal Items on Boats – Personal items should be properly stored, and boats covered and locked when not in use. Every effort is made to keep the docks secure but Manager is not responsible for items missing and/or damaged due to theft, wind and/or waves.Ropes, hoses and electrical cords must be coiled on racks or otherwise routed so as not to obstruct walkways.Center walkways MUST be kept clear at all times. Dock boxes are not allowed. 

Hazardous Materials – Do not allow waste, fuel, oil and/or chemicals to spill into the water. Any cleaning products used must be biodegradable. 

Trash Disposal – Trash receptacles at the docks are for small items only. If you have large bags of trash, take them to the dumpster. Do not leave the trash bags beside the trash cans as they will attract unwanted pests. 

6. WEATHER 

INCLEMENT WEATHER – Guest(s) are responsible for monitoring the weather and road conditions before arriving. Guest(s) can contact the office to inquire about the conditions, but Manager cannot guarantee or predict the weather and/or road conditions in the region. Road conditions may change quickly and/or remain impassable for long periods of time. 
• Manager will allow Guest(s) to reschedule before seventy-two (72) hours of arrival. If Guest(s) do not reschedule within this time frame, the agreement will not be changed or modified in any way. 
• If Guest(s) are held over, they will be charged the full nightly rate for each additional night. 
• Guest(s) will pay for any additional services they request. 
• Guest(s) who arrive during this time and check in (accepting keys/taking occupancy of the property), understand that they are proceeding at their own risk and should make appropriate arrangements. 
• Guest(s) who do not show up, turn around, or leave early, will voluntarily forfeit the reservation. 
• Guest(s) understand that power outages may occur at any time for various reasons, including inclement weather, and that SCCR is not liable for outages caused by factors beyond Property Manager’s control. 

7. PROVISIONS 

LISTING INFORMATION – The information and listings of the properties on the Manager’s website(s) are based on reliable sources and are accurate to the best of our knowledge. However, we cannot guarantee that there are no errors or omissions. Please contact our staff if you have any questions or concerns about the data and information provided.

INTERFERENCE – The Owner and the Manager are not responsible for any events that may affect the Guest(s) occupancy that are beyond their control, such as natural disasters, government actions, fire, strikes, war, bad weather and/ or noise from nearby construction sites. Under these circumstances, NO REFUNDS, DISCOUNTS OR COMPENSATIONS will be given. 

RIGHT OF ENTRY – The Guest(s) agrees that the Manager has the right to access the rental property for any reason, such as conducting an inspection or making repairs. The Manager/Broker may also access the premises to show the property to potential buyers, but only with the permission of the current Guest(s). 

As a manager of concierge and guest services, we have built strong relationships with various service providers in North Georgia. We can help you arrange any additional services you may need during your stay at Southern Comfort Cabin Rental, such as excursions, spa treatments, dining reservations, and more. You can request and confirm these services verbally or through our website, and we will add the cost to your final invoice and charge it to your credit card for your convenience. Please note that once you have confirmed your reservation and/or received any additional services from us, all charges are final and non-refundable. The service providers are solely responsible for any liability, refunds, and/or gift certificates. We are not liable for any misstatements by you or any incorrect information you provide us, such as dates, times, email addresses, etc. Excursions are reserved “as is” based on your requests. We are not liable for any injuries, death, loss of personal effects, or late arrival of you to pre-reserved excursions.

LOST ITEMS – We value our guests and their belongings. If you have left something behind in the cabin, please contact us as soon as possible. We will do our best to locate and return your item(s) via USPS. However, please note that this service involves some costs, and we will charge a fee accordingly. The fee is usually $25.00, but it may vary depending on the size and number of items. We appreciate your understanding and cooperation.  

PROPERTIES FOR SALE BY A REAL ESTATE BROKER – Some of the properties in our rental program are also listed for sale by a real estate broker. We have instructed the broker not to show these properties while they are occupied by our guests. However, if a broker shows up unexpectedly to show a property, please ask them to call our office immediately at 706.258.3737 option 1. We may also contact you to request your permission for a showing of a property that is for sale. We apologize for any inconvenience and thank you for your patience. 

8. ACCEPTANCE

As the Manager and Representative of all Property Owner(s) in its Rental Program, Southern Comfort Cabin Rentals always acts in the best interests of the Property Owner(s). Guest(s) agree(s) to indemnify and hold harmless the Owner(s) and Manager(s) for any liabilities, theft, damage, cost and/or expense arising from or related to any claim or litigation that may arise from Guest(s) use and occupancy of the rental property. This includes any claim or liability for personal injury and/or damage and/or theft of property by Guest(s) or any other persons on the rental property during Guest(s) occupancy. The terms “Manager” and “Owner” include their heirs, successors, assigns, employees, Managers and Representatives. The terms “Guest(s)” and “Licensee of Guest(s)” include Guest(s) heirs, successors, assigns, Guest(s), invitees, representatives and any other persons on the rental property during Guest(s) occupancy. 

Guests agree to comply with all county and city ordinances that apply to the short-term rental of the property, as well as any other applicable laws and regulations. Guests also agree to follow the terms and conditions of this agreement, and understand that any violation may result in immediate termination of the agreement and eviction from the property, as well as possible fines or penalties. The manager reserves the right to end this agreement at any time if guests breach any of the terms and conditions herein. A material breach of this agreement by guests, as determined by the manager, may include damage to the property, injury to guests or others, disturbance of the peace, nuisance to others, or violation of criminal law or local code. Such a breach will result in immediate eviction and forfeiture of rent. 

By making a reservation online or by phone, you agree to the Terms and Conditions of this Agreement and authorize Southern Comfort Cabin Rentals LLC to charge your credit card for any fees related to the rental and use of the property. You also agree to pay for any damages, losses or extra costs caused by your negligence or misuse of the property. If your payment is declined, we will pursue legal action through Fannin County system. All credit card sales are final. You acknowledge and accept our Cancelation and Refund policies as stated in this Agreement. To complete your reservation, please confirm and/or fill in the information below. We will send you a copy of this signed agreement and any other relevant information in confirmation emails or upon arrival or upon request. 

If you need to change or modify your reservation after it is completed, you may have to sign a new agreement or amendment. Please make sure that you register all the names of the Guest(s) and/or Occupant(s) who will stay at the cabin during your reservation dates with the Manager’s office. This includes adults and children. You can add or remove names by contacting the Manager’s office before your arrival. If we find out that there are unregistered Guest(s) and/or Occupant(s) at the cabin, either during or after your stay, we will charge you an extra $50 fine for each person above the MAX OCCUPANCY advertised on the property description List of Occupants.